Legal Notification Services

Effective communication with class members is an essential element of the class action settlement process. KCC provides defensible media campaigns and notice methods that achieve Federal and State compliance as well as expert testimony on the effectiveness of legal notification programs. Our experts have more than 30 years of industry experience and have created and executed more than 100 notice programs in the United States and Canada as well as provided notice to class members in more than 35 languages.

Our Legal Notification Services include:

Pre-Settlement Consulting

• Data gather, plan and establish legal notice program processes
• Design a media and noticing plan strategy
• Develop a content-rich, case-specific website (as needed)

Demographic Analysis

• Define the target audience through research and analysis of class demographic, with consideration of the class period
• Identify geographic factors of potential class members
• Research target audience media usage to define which communication channels will be most effective

Notice Programs

• Create and implement custom media plans that incorporate newspapers, magazines, trade journals, radio, television and the internet to meet settlement requirements
• Author and issue press releases that serve to notify class members
• Track media activity to verify the adequacy of placements and obtain required proof of performance

Plain Language Communication

• Consider audience’s level of understanding and devise communications strategy accordingly
• Design, draft and distribute plain-language notices that are easily understood by class members
• Identify claim form design alternatives that can maximize impact and efficiency

Expert Testimony

• Provide defensible expert opinions and testimony from subject-matter experts on notice program performance
• Prepare and provide affidavits and declarations that verify the results of notice programs
• Supply mailing certifications for each notice served, as required by the Courts